• Mac / Windows Systems Engineer

    Job Locations US-CO-Denver
    # of Openings
    1
    Category
    IT/Engineering
    Type
    Permanent Full-Time
  • Overview

    As more and more companies adopt Apple products into their small and mid-sized businesses, our need for Mac Specialists to support our existing and new clients has never been greater. Therefore, we are seeking a dynamic, versatile Mac / Windows Specialist to join our growing team here in Denver.

    Since 1997, Business Network Consulting (www.bncsystems.com) has been providing the industry’s best IT Support for small and mid-size businesses in the Denver and Dallas markets. Our team of expert engineers has a strong personal drive to succeed and thrive in an environment that requires working independently as well as together as a team.

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    As a representative of BNC, you will:

    • Work as the technical advisor/engineer for your assigned clients in the Denver area
    • Support the complete network environments, including servers and workstations, of primarily integrated Apple and Microsoft systems, mostly operating in virtual server environments
    • Manage system and/or network issues to resolution within your client base
    • Manage new installations and migrations
    • Identify ways to improve assigned clients' systems and infrastructure (upgrades to hardware, software, and network)

     

    You Must:

    • Have proven experience supporting Mac Environments of 10 or more users
    • Have proven experience supporting Apple iOS devices in business environments
    • Have exposure to MS Windows environments
    • Have previous networking experience
    • Have strong technical ability and outstanding troubleshooting skills
    • Have excellent communication skills
    • Have exceptional customer facing skills
    • Have a high degree of demonstrated professionalism
    • Be able to excel in a fast paced team environment
    • Be able to effectively operate within set guidelines, policies and procedures
    • Be willing to share in occasional after-hours and weekend work

     

    Nice to Have:

    • Apple Certification (ACTC, ACSA, ACMA or other)
    • Microsoft Certification (MCSE, MCSA, MCP)
    • Mac OS support experience (through 10.13)
    • iOS support experience (through 11)
    • Microsoft Office on the Mac Support (through 2016)
    • Experience configuring mail clients with MS Exchange / Office 365
    • Vmware Fusion installation and support
    • Apple Server experience
    • Understanding of Apple ID and iCloud
    • Microsoft Windows 7 – 10 support / troubleshooting experience
    • Windows Server 2008/2012/2016 installation, support and troubleshooting experience
    • Understanding of storage technologies (NAS, SAN, iSCSI, RAID)
    • Mac Integration with Windows Active Directory is a plus
    • Cloud Storage / Sharing Experience


    What you can expect from us:

    • Competitive salary with potential for bonus pay
    • Health & Dental benefits
    • 401(k) plan with company matching
    • Mac Laptop and iPhone provided
    • 15 days of Paid Time Off per year
    • Travel & parking reimbursements
    • Monthly company-sponsored Happy Hour
    • Fully stocked beverage fridge
    • Company parties & events

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