Windows / Mac Systems Engineer

US-CO-Denver
# of Openings
1
Category
IT/Engineering
Type
Permanent Full-Time

Overview

As more and more companies adopt Apple products into their small and mid-sized businesses, our need for Mac Specialists to support our existing and new clients has never been greater. Therefore, we are seeking a dynamic, versatile Windows / Mac Specialist to join our growing team here in Denver.

Since 1997, Business Network Consulting (www.bncsystems.com) has been providing the industry’s best IT Support for small and mid-size businesses in the Denver and Dallas markets. Our team of expert engineers has a strong personal drive to succeed and thrive in an environment that requires working independently as well as together as a team.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

As a representative of BNC, you will:

  • Work as the technical advisor/engineer for your assigned clients in the Denver area
  • Support the complete network environments, including servers and workstations, of primarily integrated Apple and Microsoft systems, mostly operating in virtual server environments
  • Manage system and/or network issues to resolution within your client base
  • Manage new installations and migrations
  • Identify ways to improve assigned clients' systems and infrastructure (upgrades to hardware, software, and network)

 

You Must:

  • Have proven experience supporting Mac Environments of 10 or more users
  • Have proven experience supporting Apple iOS devices in business environments
  • Have exposure to MS Windows environments
  • Have previous networking experience
  • Have strong technical ability and outstanding troubleshooting skills
  • Have excellent communication skills
  • Have exceptional customer facing skills
  • Have a high degree of demonstrated professionalism
  • Be able to excel in a fast paced team environment
  • Be able to effectively operate within set guidelines, policies and procedures
  • Be willing to share in occasional after-hours and weekend work

 

Nice to Have:

  • Apple Certification (ACTC, ACSA, ACMA or other)
  • Microsoft Certification (MCSE, MCSA, MCP)
  • Mac OS support experience (through 10.13)
  • iOS support experience (through 11)
  • Microsoft Office on the Mac Support (through 2016)
  • Experience configuring mail clients with MS Exchange / Office 365
  • Vmware Fusion installation and support
  • Apple Server experience
  • Understanding of Apple ID and iCloud
  • Microsoft Windows 7 – 10 support / troubleshooting experience
  • Windows Server 2008/2012/2016 installation, support and troubleshooting experience
  • Understanding of storage technologies (NAS, SAN, iSCSI, RAID)
  • Mac Integration with Windows Active Directory is a plus
  • Cloud Storage / Sharing Experience


What you can expect from us:

  • Competitive salary with potential for bonus pay
  • Health & Dental benefits
  • 401(k) plan with company matching
  • Mac Laptop and iPhone provided
  • 15 days of Paid Time Off per year
  • Travel & parking reimbursements
  • Monthly company-sponsored Happy Hour
  • Fully stocked beverage fridge
  • Company parties & events

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